Terms & Conditions

1. Introduction

Welcome to ck88, Bangladesh's trusted online gaming destination. These Terms and Conditions govern your use of the ck88 website, mobile platform, and all associated services. By registering an account, accessing any game, or making a financial transaction on ck88, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.

ck88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Continued use of the platform following any modification constitutes acceptance of the updated terms. We encourage all players to review this page regularly to remain informed of any changes. If you do not agree with any part of these terms, you must discontinue use of the ck88 platform immediately.

2. Eligibility Requirements

To create and use a ck88 account, you must satisfy all of the following eligibility criteria without exception:

• You must be at least 21 years of age (21+ only). Minors are strictly prohibited from registering or using any service on ck88.
• You must be a resident of or accessing the platform from Bangladesh, and usage must comply with all applicable local laws.
• You must not already hold another active ck88 account. Only one account per individual, household, IP address, and payment method is permitted.
• You must provide accurate, complete, and up-to-date personal information during registration and at all times thereafter.

ck88 reserves the right to verify the eligibility of any user at any time. Accounts found to be in violation of eligibility criteria may be suspended or permanently closed, and any outstanding balances may be voided pending investigation.

3. Account Registration and Security

Players are responsible for maintaining the confidentiality of their ck88 login credentials. You agree not to share your username or password with any third party. Any activity that occurs under your account is your sole responsibility, regardless of whether it was authorised by you.

Account Verification (KYC)

ck88 is committed to operating a secure and trustworthy platform. As part of our Know Your Customer (KYC) procedures, we may require you to submit identity documents — such as a National ID card, passport, or other government-issued identification — before processing withdrawals or in response to any suspicious activity. Failure to complete verification within the stipulated timeframe may result in temporary restriction of account functions.

Account Termination

You may close your ck88 account at any time by contacting our support team. ck88 also reserves the right to suspend or terminate any account without prior notice in the event of:

• Breach of any provision within these Terms and Conditions.
• Suspected fraudulent, abusive, or collusive behaviour.
• Provision of false or misleading information during registration or verification.

4. Deposits and Withdrawals

ck88 supports a range of payment methods popular with Bangladeshi players, including bKash, Nagad, Rocket, and Upay. All financial transactions on the platform are processed in Bangladeshi Taka (BDT). Players are responsible for ensuring they use the correct account details when transferring funds.

Deposit Policy

Minimum deposit amounts apply and may vary by payment method. All deposits must originate from a payment account registered in your own name. ck88 does not accept deposits from third-party accounts. Deposits are generally credited to your ck88 account within minutes of confirmation; however, processing times may vary depending on the payment provider. ck88 does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawal Policy

Withdrawal requests are subject to completion of KYC verification. ck88 aims to process all approved withdrawal requests promptly. The following conditions apply to all withdrawals:

• Withdrawals can only be made to the same payment method used for the original deposit, where technically possible.
• Bonus funds must meet the applicable wagering requirement before any withdrawal is approved. Failure to meet rollover conditions will result in the forfeiture of bonus amounts.
• ck88 reserves the right to conduct additional security and fraud checks before releasing funds, which may extend processing times in certain circumstances.

5. Bonuses and Promotional Offers

ck88 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms attached to the individual promotion:

• Each bonus or promotional offer may only be claimed once per eligible player, unless otherwise stated.
• Wagering requirements (rollover conditions) must be fulfilled within the time limit specified in the promotion terms. Bonus funds that do not meet rollover requirements within the validity window will expire automatically.
• Free spins awarded as part of a promotion are subject to the wagering requirements specified in the individual offer terms.
• ck88 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time, without prior notice.

Players who are found to be exploiting bonus structures, engaging in bonus abuse, or operating multiple accounts to claim duplicate bonuses will have their accounts suspended and all bonus-derived winnings forfeited. ck88 uses advanced fraud detection systems to identify such behaviour.

6. Responsible Gaming

ck88 is committed to promoting responsible gaming among all players. We recognise that gambling, while an enjoyable form of entertainment for most players, can become problematic for some individuals. We strongly advise all players to set personal deposit limits and session time limits, and to take regular breaks from gaming activity. Players aged under 21 are strictly prohibited from using the platform.

If you feel that gambling is negatively affecting your finances, relationships, or mental health, please visit our Responsible Gaming page or contact our support team for assistance. Self-exclusion tools are available to any player who requests them. For more detailed guidance on safe gambling practices, please review our dedicated Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on the ck88 platform and will result in immediate account suspension and forfeiture of all funds held therein:

• Using automated bots, scripts, or software to interact with the platform in a manner not intended for human players.
• Colluding with other players, game operators, or third parties to gain an unfair advantage over the house or other players.
• Engaging in money laundering, fraudulent chargebacks, or any other form of financial crime using the ck88 platform.
• Attempting to access the accounts of other players, or interfering with the platform's technical systems in any way.

8. Intellectual Property

All content on the ck88 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of ck88 or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform without express written permission from ck88.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ck88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of data, loss of profits, or business interruption. ck88's total liability for any claim arising from these Terms and Conditions shall not exceed the total amount deposited by you in the 30 days preceding the claim.

ck88 makes no warranties or representations, express or implied, regarding the accuracy, completeness, reliability, or fitness for a particular purpose of any content on the platform. The platform is provided on an "as is" and "as available" basis.

10. Amendments to Terms

ck88 reserves the right to modify these Terms and Conditions at any time. When changes are made, we will update the "Last Updated" date at the top of this page. Where changes are material, we may also notify registered players by email or via an in-platform notification. Your continued use of the ck88 platform following the posting of any changes constitutes your acceptance of the revised Terms and Conditions.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which ck88 operates. In the event of any dispute arising from your use of the ck88 platform or these Terms and Conditions, we encourage users to first contact our support team at [email protected] to seek an informal resolution. ck88 aims to resolve all disputes fairly and promptly. Escalation procedures are available where informal resolution is not possible.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please do not hesitate to reach our support team. Contact us at [email protected] — our team is available around the clock to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all across Bangladesh.